Frequently Asked Questions
Do you offer a monthly subscription kit for kids?
We do not currently not offer a subscription service.
What is Social Emotional Learning?
Social and emotional learning (SEL) is the process through which children and adults acquire and effectively apply the knowledge, attitudes and skills necessary to understand and manage emotions, set and achieve positive goals, feel and show empathy for others, establish and maintain positive relationships, and make responsible decisions.
**For additional resources on the benefits on Social and Emotional learning check out: http://www.edutopia.org/sel-research-learning-outcomes **
How did you come up with the idea for this product?
Our journey began with our Empathy Kit – which grew out of our founder’s volunteer experience with a neighborhood preschool class. We have since grown to over a dozen such products, which we test thoroughly to ensure their simplicity and effectiveness. By providing an environment and system for children to identify and access their emotions and character traits, we help them grown into strong, well-rounded, and global citizens.
What makes your product special?
It's really not about our product, it's the experience parents and children can have through play. Happy Heart Kid's aim to break down barrier of teaching kids abstract ideas such as empathy, gratitude, perseverance and help parents teach these values through creative play. There has been a welcome change in the educational value of toys and the importance of STEM and literacy skills in the early years of children.
However, while schools are emphasizing social emotional learning, there are a lack of tools for parents to bring this kind of learning at home. Happy Heart Kid aims to:
- Fills the gap in social development tools
- Caters to children of all abilities
- Develops the EQ or emotional intelligence
Returns and Shipping
Do you offer International Shipping?
Sorry we currently only ship to the United States. We’ve tried, we really have!
What happens if I receive a damaged item?
Please contact us immediately at firstname.lastname@example.org and we will try and take care of it right away.
What about Refunds and Exchanges?
We would love to hear what made your experience with our product less than desirable as we are continuously striving to improve the experience families have with our product.
We will offer you a full refund within 30 days of from your order. Please email us at email@example.com with any questions on returns.
We are currently unable to process exchanges. If you would like to exchange a product, please return the original item(s) for a refund and place a new order.